Terms of Service

Agreement to Terms

By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, please do not use our services.

Company Information

Van Part Storage is a business operating under Canadian law, located at:

Products and Services

Product Descriptions

We strive to provide accurate product descriptions and specifications. However, we do not warrant that product descriptions are accurate, complete, reliable, current, or error-free.

Pricing and Availability

• All prices are listed in Canadian dollars (CAD)
• Prices are subject to change without notice
• Product availability is subject to change
• We reserve the right to limit quantities purchased

Professional Services

Our installation and upfitting services are performed by certified technicians. Service availability may vary by location and scheduling.

Orders and Payment

Order Process

1. Browse products and add items to your cart
2. Review your order and provide shipping information
3. Complete payment through our secure checkout
4. Receive order confirmation via email

Payment Terms

• Payment is required at the time of order
• We accept major credit cards and other approved payment methods
• All payments are processed securely through third-party payment processors
• You are responsible for providing accurate payment information

Order Acceptance

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate these terms.

Shipping and Delivery

Shipping Policy

• Shipping costs and timeframes vary by location and product
• Free shipping may be available for qualifying orders
• Delivery dates are estimates and not guarantees
• Risk of loss transfers to you upon delivery

International Shipping

International shipping may be available for certain products. Additional customs fees, duties, and taxes may apply and are the customer's responsibility.

Returns and Refunds

Return Policy

• Returns must be initiated within 30 days of delivery
• Items must be in original condition and packaging
• Custom or special-order items may not be returnable
• Return shipping costs are the customer's responsibility unless the item is defective

Refund Process

Once we receive and inspect returned items, we will process refunds within 5-10 business days to the original payment method.

Warranties

Product Warranties

• Products are covered by manufacturer warranties where applicable
• We provide additional warranties on certain products as specified
• Warranty coverage does not include normal wear, misuse, or improper installation
• Professional installation may be required to maintain warranty coverage

Service Warranties

Our professional installation services are warranted for workmanship defects for a period of one year from completion.

Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the purchase price of the product or service
• We are not liable for indirect, incidental, or consequential damages
• We make no warranties beyond those expressly stated
• Some jurisdictions do not allow limitation of liability, so these limits may not apply to you

User Responsibilities

Account Security

You are responsible for maintaining the security of your account credentials and for all activities under your account.

Prohibited Uses

You may not use our services for:

• Any unlawful purpose or activity
• Transmitting harmful or malicious content
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of our website

Intellectual Property

All content on our website, including text, images, logos, and designs, is protected by copyright and other intellectual property laws. You may not use our content without express written permission.

Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any violation of these Terms or for any other reason at our sole discretion.

Governing Law

These Terms are governed by the laws of Manitoba, Canada, without regard to conflict of law principles. Any disputes will be resolved in the courts of Manitoba.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified Terms.

Dispute Resolution

Contact First

Before pursuing formal dispute resolution, please contact us to attempt to resolve the issue informally.

Binding Arbitration

Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the Canadian Arbitration Association.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

Contact Information

If you have questions about these Terms of Service, please contact us: