Privacy Policy

Introduction

Van Part Storage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely by third-party payment processors)
• Account credentials and preferences
• Communication history with our customer service

Technical Information

We automatically collect certain technical information, including:

• IP address and browser type
• Device information and operating system
• Website usage patterns and analytics data
• Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send promotional emails and newsletters (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and prevent fraud
• Analyze website traffic and user behavior

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, marketing platforms)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze website traffic and performance
• Provide personalized content and advertisements
• Enable social media features

You can control cookies through your browser settings, but disabling them may affect website functionality.

Data Security

We implement appropriate security measures to protect your information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Account information is typically retained for 7 years after account closure.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: